Fees
| As at 1st August, 2023 | |
| Initial Couples Counselling Session (includes an Online Questionnaire) | $165 per session* |
| Couples Counselling Session | $110 per session* |
| Extended Couples Counselling Session (1.5 hours) | $165 per session* |
| Discernment Counselling (2 hours) | $205 per session* |
| Discernment Counselling (1.5 hours) | $165 per session* |
| Pre-marriage Counselling | $110 per session* |
| Individual Sessions | $105 per session* |
* Standard sessions are 50 minutes (therapeutic hour) and cancellation/no show fees apply.
Session TimesUnder the Federal Governments Better Health Initiative guidelines, Medicare rebates are not available for marriage counselling. Please see this PDF for details and note the changes from January 2013 here. We do not offer Medicare rebates.
If you are unsure of whether you qualify for a Medicare rebate please see your GP for further assistance.
Payment methods
Cash / Visa / MasterCard / Paypal
Complaints
If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them quickly and fairly.
If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial. To lodge a complaint with the HCC:
- Fill out a complaint form online at hcc.vic.gov.au or
- Phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.